WhatsApp — fastest
+212 772 096 856
Trials, orders, setup help and troubleshooting. Typically answered in minutes.
Get In Touch
Contact Tivo8k
WhatsApp is fastest and is where we handle trials, orders and setup. The form below reaches the same team if you would rather write. Both are monitored 24/7.
support@tivo8k.online
Better for anything you need a written record of, such as a refund request or a billing question.
Before you write
Most setup questions are already answered in the setup guides and the FAQ. If yours is not, write and we will add it.
Send us a message
Everything marked with an asterisk is required. We reply to the address you give here.
Questions
Contacting Us
How quickly do you reply?
On WhatsApp, usually within a few minutes at any hour. By email, within a few hours. Setup problems are almost always solved in the same conversation rather than escalated to a queue.
Do I need an account to contact you?
No. There is no account system at all. Message the WhatsApp number or use the form below and we will pick it up. Existing subscribers should mention the email or number used at purchase.
What information helps you help me faster?
The device you are using, the app you installed, and what you see on screen when it fails. A photo of the error is ideal. That combination usually identifies the problem without any back and forth.